A Study on the Influencing Factors of Employee Satisfaction with Reference to the Selected IT Companies in Kolkata, West Bengal

Abstract

The purpose of this study is to find out the factors that affect employee satisfaction and how much is the intensity. Specifically, I took pay & promotion, Job safety and security, Training and development and employee empowerment as the antecedents to see their impact on employee satisfaction and further the impact of employee satisfaction on Job performance. This can help me to better understand about the satisfaction level of employees and how employees can be motivated to perform their job efficiently and effectively. The Sample was collected from different IT organizations in Kolkata (New town and Saltlake sector v). The questionnaire was distributed among 250 respondents in Kolkata. The study finds that Job safety & security, Training & Development, Pay & Promotion, Employee empowerment, Job Enrichment etc enhance the job satisfaction of employees.